Roseanna leads ‘brilliant’ team

A PORTLAOISE business has won the best franchisee of the year out of more than 50 cafes around Ireland and the UK.

A PORTLAOISE business has won the best franchisee of the year out of more than 50 cafes around Ireland and the UK.

Local business woman Roseanna Slattery has been awarded the accolade of Franchisee of the Year 2012 at the streat’s annual conference and awards.

Roseanna runs a cafe at the streat cafe on the Parkside development on the Abbeyleix Rd.

The awards seek to recognise and reward the exceptional franchisees in the group, and Roseanna faced tough competition from across the UK and Irish network of cafes to take the most coveted title of the night. The award is for cafes opened over a year and is based on demonstrating exemplary brand standards, team development and achievement in KPIs.

As an owner and operator within business the owners said Roseanna demands a very high standard from herself and her team, and this is reflected in their mystery shopper and audits scores whereby from opening they have always achieved between 98-100%!

“It is no wonder the streat consider the Portlaoise cafe as one of their flagship operations!

Roseanna is well supported by her husband Paul and manager Niall, who it should be noted placed runner up in the recent annual Barista competition.

“My team are brilliant and the great customers we get to serve each day make this job an absolute pleasure, so thank you to them all,” says Roseanna.