By Conor Ganly email@example.com @laoisnews
Nearly 2,500 business customer and other groups will soon be seeing Irish Water on top of their bills following confirmation that the company taking over from Laois County Council.
The change, which starts this week, will see responsibility for account administration for existing business customers move away from Laois County Council.
The company says charges for business customers, credit terms and the frequency of billing will remain unchanged while this transition is taking place.
Irish Water says business customers in Laois will now have a single point of customer contact for all queries in relation to water supply, wastewater treatment and business account management.
Irish Water says it will contact all the businesses and other affected groups in Laois directly, once the transition takes place. Bills will be issued from Irish Water directly, as they fall due, from October onwards.
Irish Water took over responsibility for providing public water services to business customers in January 2014.
Before that, local authorities billed businesses for water services provided to them and they have continued to issue bills on behalf of an interim basis since then.
Irish Water began the process of billing transfer on a phased basis for some counties in mid-July and to date it says administration has successfully been transferred to the utility.
Irish Water says it is investing in the water and wastewater infrastructure in Laois. In 2015 Irish Water completed an investment of €22.9 million for five new wastewater treatment plants in the towns of Abbyleix, Durrow, Mountrath, Rathdowney and Stradbally plus upgrade works to the wastewater network at each of these towns and at Clonaslee. A €2.6m upgrade of 14km of water mains in Mountmellick, Portlaoise, Ballyroan and Timahoe was also completed in 2015. Over 300 homes and businesses are benefiting from the improvements in drinking water supply and quality.
The comany says it is investing €2.7 million in the construction of a new water treatment plant for Portarlington and the surrounding areas.
It says it is also working on the Portloise supply to review the existing cryptosporidium risk assessment for the Kilminchy Water Treatment Plant. Works are ongoing to upgrade the treatment processes at the water treatment plant.
The company says any customer with a query in relation to the process can contact Irish Water on 1850 778 778 or 01 707 2827.
It added that elected representatives seeking further information from Irish Water in relation to how the administrative change will affect business customers in their constituency should contact our dedicated elected representatives support desk.
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