Laois homes and businesses warned of burst water main in Portlaoise area
Uisce Éireann puts customers in Portlaoise and surrounds on notice of a supply disruption lasting hours
A burst water main in Portlaoise has caused Irish Water to advise thousands of homes and businesses in and around Portlaoise to expect possible disruption to supply due to a burst mains in the Laois county town.
The utility alerted people by text soon after noon on Friday, September 18 of the problem caused after a contractor hit pipe.
“Repairs to a burst water main may cause supply disruption to Portlaoise town and surrounding areas of Co Laois. Works are scheduled to take place from 11.20 am to 10 pm on 18 September.
“We recommend that you allow 3-4 hours after the estimated restoration time for your supply to fully return,” said the notice posted. MORE BELOW PHOTO.
Uisce Éireann gives a reference number of LAO00120934 with the notice to check online for updates.
Updates are provided on the Supply and Service Updates section of the utility’s website. Five separate notices were published on the page relating to the burst Portlaoise main.
The Leinster Express / Laois Live has asked Uisce Éireann how extensive the issue is, where the burst or bursts are and how many customers were without supply. It did confirm that the problem was caused by a third-party contractor hitting a watermain.
The company encourages customers to engage through its website, X channels @IWCare and @IrishWater and through our customer care helpline, which is open 24/7 on 1800 278 278.
Vulnerable customers who have registered with Uisce Éireann receive direct communications on planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customers page.